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Subprocessors

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Subprocessors
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This page lists every company that processes personal data for Omne: what it does, which data it gets, where, and since when. It is part of our Data Processing Agreement and our Privacy Policy. Omne is operated by NM Media LLC, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801, United States.

What a subprocessor is

A subprocessor is a company that Omne pays and that processes personal data for Omne, so that Omne can run. A service you connect with your own account or your own key works for you, not for Omne, so it is not one. Neither is a service that gets no personal data at all.

Written agreements

Each subprocessor processes personal data only to provide its part of Omne, under a written agreement that requires it to protect that data at least as well as our Data Processing Agreement does. We stay responsible to you for what each of them does.

How we announce changes

We add a new subprocessor to this page at least 30 days before it starts processing personal data, and we email everyone who has asked to hear about changes. To be on that list, email support@omne.so with the subject "Subprocessor updates".

If you object to a new subprocessor on reasonable data protection grounds, tell us within those 30 days and we will work with you to resolve it.

Subprocessors in use today

Infrastructure

CompanyWhat it doesDataWhere
HetznerServers and database that run OmneEverything stored in Omne: accounts, workspaces and their contentGermany (EU)
CloudflareDomain, network security, delivery of the app, file storageRequests to Omne, files you uploadWorldwide network; files in Western Europe

AI and agents

CompanyWhat it doesDataWhere
DaytonaThe computers your own agents run on in Omne's cloud, one sealed computer per agentWhat you ask your agent and what it works on; your sign-in with the agent's maker stays on that computerEU (Daytona's EU region)
TypeSafeSmart, the model choice in Omne AI: reads each message to choose the model that answers itThe message and the chat's last two turns, only to choose the model, never names or connected accounts. TypeSafe doesn't train on it and keeps it only as long as it needs to provide the serviceUnited States

Email

CompanyWhat it doesDataWhere
ResendEmails Omne sends you, such as sign-in codes and receipts, and emails you forward to your Library addressYour email address and the email's contentUnited States
Google WorkspaceOmne's business email: what people send to support@omne.so and our repliesThe names, email addresses and content of emails to and from Omne's own addressesTo be confirmed

Profiles and public data

CompanyWhat it doesDataWhere
GravatarYour profile picture, if you have one on Gravatar, and the public Gravatar profiles of people on your listsA one-way fingerprint (hash) of your email address, and of the email addresses on your listsUnited States
ScrapeCreatorsReading public profiles and posts for Discover and for subscriber profilesPublic account names of the creators you add, and of the social accounts named in the public profiles of people on your listsTo be confirmed

Coming soon

We list these now so you know what is planned. Each one starts processing personal data only when its feature goes live, and this page will say so.

Email

CompanyWhat it doesDataWhere
Amazon SESSending Omne's own emails when Resend can't, and the emails you send to your own subscribers and buyersEmail addresses and the emails' contentTo be confirmed

Identity verification

CompanyWhat it doesDataWhere
DiditChecking a person's identity when they ask to be verified in Community, once verification is switched onThe ID document and selfie the person gives Didit directly, and the outcome Omne receivesTo be confirmed

Messaging

CompanyWhat it doesDataWhere
LoopMessageSending and receiving iMessages from Omne's own sender name, once that feature is liveMessages, attachments and the phone numbers or email addresses of the people messagedTo be confirmed

Payments and finance

CompanyWhat it doesDataWhere
StripePayments for Omne plans, and for your store if you connect your own StripeBilling name, email, payment detailsTo be confirmed
FourthwallSelling, printing and shipping Omne merch as the merchant of record, once the merch section is openName, email, shipping address, payment details and order details of merch buyersTo be confirmed
PlaidConnecting your banks to Finance, once Finance is liveYour bank sign-in, which you give Plaid directly, and the accounts (including investment and loan accounts), balances and transactions of the banks you connectTo be confirmed

Analytics

CompanyWhat it doesDataWhere
PostHogProduct analytics in the app, only after you say yes to analyticsPages and features used, clicks, page speed and session replays with everything typed hidden, linked to your account's id, never your emailTo be confirmed

AI providers you choose yourself

Omne's AI features run on the AI provider you connect yourself, with your own key or your own plan, such as OpenRouter, OpenAI, Anthropic, Google Gemini, xAI or Alibaba's Qwen. That provider handles your requests under your own account with it, so it is not one of Omne's subprocessors.

CompanyWhat it does
AnthropicClaude models, when you connect your own Anthropic key or Claude plan
OpenAIGPT models, when you connect your own OpenAI key or ChatGPT plan
Google GeminiGemini models, when you connect your own Google key or plan
xAIGrok models, when you connect your own xAI key
OpenRouterMany models through one account, when you connect your own OpenRouter key
QwenQwen models, when you connect your own Alibaba Cloud Model Studio key
KimiKimi models, when you sign in with your own Kimi account
OpenCodeModels through OpenCode, when you connect your own OpenCode key
MistralMistral models, when you connect your own Mistral key
DeepSeekDeepSeek models, when you connect your own DeepSeek key

You can also connect image, video and voice providers such as fal, Replicate, ElevenLabs, Runway, Luma and Black Forest Labs, the same way, on your own account. Every provider you can connect is listed in Settings, Integrations.

Omne's voice features run on Omne's own account today: answers read aloud, and voice notes to Omne AI, dictation on the web and podcast episodes written down, on Omne's own speech server at Hetzner. Every language is heard there, so no other company gets your voice. Smart, which picks the model for each message in Omne AI, runs on Omne's own account too: TypeSafe, listed above, reads the message and the chat's last two turns, never names or connected accounts, only to choose the model. Other AI included with an Omne plan is not live yet. When it is, the provider behind it will be on this page before it receives any data. AI and your data explains more.

Services you connect yourself

When you connect an account on another platform, such as Instagram, YouTube, Stripe or Bunny, Omne exchanges data with that platform for you. That platform processes the data under its own terms and privacy policy, as your choice, and is not one of Omne's subprocessors.

The same is true when you sign in with Google, GitHub, LinkedIn, Facebook, Discord or Twitch: that service tells Omne your name, email address and profile picture, and nothing more.

CompanyWhat it does
GoogleSign in with Google
GitHubSign in with GitHub
LinkedInSign in with LinkedIn
FacebookSign in with Facebook
DiscordSign in with Discord
TwitchSign in with Twitch

Omne also reads public information from public sources: exchange rates from Frankfurter, and stock photos, videos, GIFs and music from Pexels, Pixabay, Unsplash, Coverr, Giphy and Deezer. These services get only the words you search for, never personal data about you, so they are not subprocessors either.